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Robinson Aviation Careers

Customer Service Representative

Line Service Technician


Customer Service Representative

Company Name: Robinson Aviation, Inc.

Position: Customer Service Representative

Post Date: June 16, 2016

Start Date: June 17 - July 29, 2016

Deadline: July 22, 2016, 23:59 EDT

Salary: Experience-based along industry standards, includes paid vacation accrual and health insurance contribution*

Job Overview:

We are currently hiring a Customer Service Representative with immediate availability. This position demands highly flexible, highly trainable employees, able to work under the exciting, yet stressful and fast-paced world of aviation. An extremely professional disposition, appearance, and work mentality is a must for any potential candidate. Candidates who arrive for an interview should dress with professionalism in mind.

Employees in this position are considered the face of the company and must demonstrate superior customer service, a customer-first attitude, and above all else, a professional friendliness.

Robinson Aviation operates 365 days a year, with 24 hour per day availability. Applicants should understand this position will require night, weekend, and holiday scheduling.

Schedule changes and overtime are possible as well.

Responsibilities:

Applicant will be responsible for answering phone calls, generating and paying invoices, communicating with flight crew members via radio, communicating with line service personnel via radio, maintaining the cleanliness of the lobby and lounge areas during business hours, restocking consumable goods during business hours, closing and balancing daily sales and reports, and any other task deemed appropriate by management.

Applicant must understand this position frequently handles high profile and special security guests, which require certain levels of background security screening and the utmost need for anonymity and privacy of our guests.

Qualifications:

  • Be at least 18 years of age
  • Authorized to work in the United States of America
  • Valid driverís license in the State of Connecticut with no previous suspensions
  • Pass a pre-employment drug test
  • Qualify for an airport-issued ID Badge, dependent upon a finger-print background check
  • A High School diploma or equivalent

Well qualified individuals will demonstrate:

  • Aviation-specific knowledge, including types of aircraft, differences in fuel, and an understanding of the phonetic alphabet
  • Previous aviation experience
  • Previous hospitality experience
  • 3-5 years customer service experience

Additional information:

Immediate opening. Apply in person at 50 Thompson Ave, East Haven, CT 06512 or online at jobs@robinsonaviation.com. Please do not call in reference to this job, we will contact you. Find out more information about FBOs at www.robinsonaviation.com. Uniform and grooming standards strictly enforced. Pay is experience-based and follows industry standards.



*Benefits begin after a probationary period to be determined during the hiring process.


E-mail Resume or fax to 203-467-6346

Line Service Technician

Company Name: Robinson Aviation, Inc.

Position: Line Service Technician

Post Date: June 1, 2016

Start Date: June 1 - July 29, 2016

Deadline: July 22, 2016, 23:59 EST

Salary: Experience-based along industry standards, includes paid vacation accrual and health insurance contribution*

Job Overview:

We are currently hiring Aviation Line Service Technicians with immediate availability. This position demands highly flexible, highly trainable employees, able to work under the exciting, yet stressful and fast-paced world of aviation. An extremely professional disposition, appearance, and work mentality is a must for any potential candidate. Candidates who arrive for an interview should dress with professionalism in mind.

Employees in this position are considered the first face of the company and demonstrate superior customer service, a customer-first attitude, and above all else, a professional friendliness.

Robinson Aviation operates 365 days a year, with 24 hour per day availability. Applicants should understand this position will likely require night, weekend, and holiday scheduling.

This position is primarily outdoors, in four seasons.

Responsibilities:

Applicant will be responsible for all areas of FBO operation, included but not limited to, aircraft marshaling, aircraft refueling, aircraft towing, snow plowing, de-icing from a bucket truck, landscaping, building maintenance, and other duties seen fit by management.

Qualifications:

  • Be at least 18 years of age
  • Authorized to work in the United States of America
  • Valid driverís license in the State of Connecticut with no previous suspensions
  • Pass a pre-employment drug test
  • Qualify for an airport-issued ID Badge, dependent upon a finger-print background check
  • A High School diploma or equivalent

Well qualified individuals will demonstrate:

  • Aviation-specific knowledge, including types of aircraft, differences in fuel, and an understanding of the phonetic alphabet
  • Previous fueling experience
  • Previous towing experience
  • 3-5 years customer service experience
  • Ability to drive a manual shift (stick-shift) transmitted vehicle

Additional information:

Immediate opening. Apply in person at 50 Thompson Ave, East Haven, CT 06512 or online at jobs@robinsonaviation.com. Please do not call in reference to this job, we will contact you. Find out more information about FBOs at www.robinsonaviation.com. Uniform and grooming standards strictly enforced. Pay is experience-based and follows industry standards.



*Benefits begin after a probationary period to be determined during the hiring process.


E-mail Resume or fax to 203-467-6346

 

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